Where is Civic Hotel located?

Civic Hotel is located in Surrey City Centre at 13475 Central Avenue, steps from Surrey Central SkyTrain Station with convenient access to Downtown Vancouver, YVR Airport, and Metro Vancouver.

Is parking available at Civic Hotel

Yes. Civic Hotel offers accessible underground parking for hotel guests and event attendees.

What amenities are available at Civic Hotel?

Guests enjoy a heated outdoor rooftop 25m lap pool, whirlpool hot tub, 24-hour fitness centre, complimentary Wi-Fi, on-site dining, and flexible meeting and event spaces.

What dining options are available at Civic Hotel?

Civic Hotel offers all-day dining at Dominion Bar + Kitchen, including breakfast, lunch, dinner, and weekend brunch. Guests can also enjoy coffee and light bites atPrado Cafe, located in the hotel lobby.

Is Civic Hotel pet-friendly?

Yes. Civic Hotel welcomes pets and provides a dog bed upon request, along with food and water bowls. To help us prepare for your stay, please let us know in advance if you’ll be travelling with your pet.

Is Civic Hotel wheelchair accessible?

Yes. Civic Hotel offers accessible entrances, elevators, public spaces, and select guest rooms designed for accessibility.

Does Civic Hotel have meeting and event space?

Yes. Civic Hotel offers over 8,000 sq. ft. of flexible meeting and event space, including ballrooms, boardrooms, breakout rooms, and a rooftop venue. All spaces feature modern audiovisual technology, catering services, and Wi-Fi.

How many guests can Civic Hotel accommodate for weddings and events? Is there catering available?

Civic Hotel can host intimate gatherings and large-scale celebrations for up to 300 guests.

Our culinary team offers customized catering menus featuring locally inspired cuisine tailored to your celebration.

Is Civic Hotel part of Marriott Bonvoy?

Yes. Civic Hotel is part of Marriott’s Autograph Collection and participates in the Marriott Bonvoy loyalty program, allowing members to earn and redeem points during their stay.

What time is check-in and check-out? Can I request early check-in? Is late check-out available?

Check-in begins at 3:00PM, and check-out is at 12:00PM. Early check-in and late check-out may be available upon request.

Can I modify or cancel my reservation?

Cancellation and modification policies vary by reservation type. Please refer to your booking confirmation or contact the hotel directly for assistance.