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Sales & Catering Coordinator (Full-time) – Civic Hotel

Civic
Hotel, Autograph Collection®, is a bold landmark that merges BC’s artistry,
culture and flavours with the spirit of entrepreneurial discovery. Bold in
concept and loaded with premium amenities and services, the Civic Hotel is the
first world-class hotel to be built in Surrey in more than two decades.

 

The Civic Hotel proudly stands at the intersection of now and
next, the icon of a great city centre.

 

Role Summary

Reporting to the
Director of Sales, you will support the sales team by ensuring the successful
organization and operation of sales administration processes and group
activities within the hotel. You will communicate closely with our clients to
make sure that all contract details are accurate. You will coordinate with
hotel operations teams to ensure seamless execution of hotel events and group
arrivals. 

 

Key Accountabilities

  1. Respond
    to inquiries – inbound phone, written, advertising, tradeshows
  2. Maintaining
    an accurate and effective electronic database for the Sales & Catering
    Department
  3. Receive,
    book & coordinate catering events and group guest room blocks
  4. Deliver
    immediate professional and courteous service to all guests
  5. Assist
    sales managers with property tours, familiarizing customers and potential
    customers with property features, products and services
  6. Be
    proficient in selling the customer benefits of our guest rooms, function space
    and catering for Civic Hotel
  7. Prepare
    all materials necessary for sales trips, trade shows, and other sales
    activities
  8. Participate
    in weekly sales, revenue, and food & beverage meetings
  9. Prepare
    proposals, BEOs, and group contracts, ensuring folio is complete and payment
    details in order prior to event/check-in date
  10. Distribute
    BEOs and group contracts to appropriate departments & communicating any
    changes  as necessary
  11. Post
    daily reader board function information
  12. Complete
    other duties as assigned by the sales and catering management

 

Education & Experience

Required
Knowledge, Skills and Abilities

Civic Hotel offers a
variety of benefits, including competitive wages & benefits, employee
discounts, training & development, career advancement opportunities and
more! 

Apply Now